Frequently Asked Questions
Everything you need to know about your Mykk Store beauty routine.
What is the status of my order?
Once your order is placed, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your shipment's journey to your doorstep.
Are Mykk Store products cruelty-free?
Yes, we are committed to ethical beauty. All products sold at Mykk Store are 100% cruelty-free and are never tested on animals at any stage of the production process.
What is your return policy for skincare items?
We offer a 30-day return policy for unused and unopened products. Due to hygiene reasons, we cannot accept returns on beauty products that have been opened or used.
Do you ship internationally?
Currently, Mykk Store ships to over 20 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.
How can I find the right products for my skin type?
Each product page includes a detailed description of suitable skin types. You can also take our online Skin Quiz or contact our beauty experts via live chat for personalized recommendations.